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Sep 23, 2024
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INFO 1010 - Customer Service Skills 4.5 Credits Offered: Online, Hybrid, On Campus
Students study the importance of customer service satisfaction and the functions of customer relations systems. Students also learn the soft skills needed to provide effective customer service and support in a variety of business environments.
Recommended: Level 1 English course Lec: 4.5 Lab: 0 Cr: 4.5
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