IT Support (ITSCC)

Award: Career Certificate
Pathway to Associate Degree: Associate in Applied Science - Information Technology (AASIT)
Program Location: Fort Omaha Campus, Sarpy Center, South Omaha Campus, Online

Graduation Requirement: 31.5 credit hrs.

This program provides critical services to ensure effective IT operations. Students gain a diverse set of skills to provide desktop support covering a multitude of technologies including software support, hardware support, basic networking skills, telephony support, security and a wide range of other technology issues.

Note: This is a Level II certificate and is part of the Information Systems and Technology concentration. Students completing the AASIT degree must complete this certificate after or alongside the Information Technology Technician (TETCA) Level I certificate. The IT Support (ITSCC) certificate can also be completed on its own.

IT Support Requirements

INFO 1022 - Business Telecommunication Systems 4.5 Credits
OR
INFO 2005 - Mobile Device Repair 4.5 Credits
INFO 1030 - Introduction to Service Desk Operations 4.5 Credits
INFO 1135 - IT Communication Skills 4.5 Credits
INFO 2261 - Software Applications Support 4.5 Credits
INFO 2806 - Network Attacks, Intrusions, and Penetration Testing 4.5 Credits
INFO 1933 - Securing and Monitoring IoT Networks 4.5 Credits
INFO 2942 - Desktop Support Capstone/Internship 4.5 Credits