May 09, 2024

2023-2024 College Catalog

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2023-2024 College Catalog

Customer Service Representative (PSCSD)

Award: Career Certificate
Graduation Requirements: 27.0 credit hrs.

This career certificate prepares students to work as customer service representatives for business and industry.

Course Requirements for Customer Service Representative

BSAD 1000 - Introduction to Business 4.5 Credits
INFO 1001 - Information Systems and Literacy 4.5 Credits
INFO 1008 - Business Office Communications 4.5 Credits
INFO 1010 - Customer Service Skills 4.5 Credits
INFO 1227 - Technology Applications 4.5 Credits

Select one of the following:

HMRL 1010 - Human Relations Skills 4.5 Credits
INFO 1000 - Workplace Skills for It Professionals 4.5 Credits
WORK 1400 - Employability Skills 4.5 Credits