MGMT 2420 - Production and Operations Management

4.5 Credits

Students learn the fundamentals of production and operations management used in service-rendering and goods-producing organizations. Students study the application of effective production and operations management techniques with an emphasis on managerial processes. Topics include supply chain management, human capital allocation, inventory management, job design, forecasting, scheduling, decision analytics, material resource planning (MRP), enterprise resource planning (ERP), aggregate planning, sales and operations planning (S&OP), lean operations, process strategies, capacity planning; and the concepts of quality and project management.

Recommended: MGMT 1300, 2300, 2400, and 2410

Lecture Hours: 4.5
Lab Hours: 0.0
Internship Hours: 0.0
Clinical or Practicum Hours: 0.0

Course Objectives

Identify how the operations managers effectively work within the organization
Describe the importance of quality and productivity within a strategic framework
Illustrate the connections between inventory and managerial processes
Apply inventory management practices
Identify how the various planning practices, enterprise resource planning (ERP), material resource planning (MRP), scheduling, capacity planning, project planning, scheduling and aggregate planning process align to support strategic business operations
Identify and describe the relationship between a business strategy and sales & operations planning (S&OP) cascaded down business operations
Explain total quality management (TQM), lean operations, six-sigma and its importance with respect to effectiveness, efficiency and strategy within the firm
Examine supply chain management through the lens of sales, production and operations

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