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Sep 20, 2026
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MDST 2020 - Administrative Procedures II 4.5 Credits
This course is a continuation of Administrative Procedures I. It includes a more in-depth discussion of insurance and its impact on healthcare. It also addresses diagnostic and procedural coding, completion of insurance forms, credit and collections, submission of third-party claims, payroll processing, bookkeeping principles, accounts payable, and accounts receivable.
Prerequisites: (3) MDST 1020, MDST 1030, and MDST 1040
Lecture Hours: 4.5 Lab Hours: 0.0 Internship Hours: 0.0 Clinical or Practicum Hours: 0.0
Course Objectives
- Schedule, coordinate, and monitor appointments
- Schedule inpatient/outpatient admissions and procedures
- Perform medical transcription
- Perform word processing applications, written correspondence using various formats, correct grammar
- Perform proper telephone etiquette
- Understand, Identify, and perform proper patient interview techniques, cultural diversity, and appropriate dialogue among health care partners
- Apply bookkeeping skills, document & maintain accounting and banking records, accounts payable & receivable and process payroll
- Demonstrate and identify the components of proper office management techniques
- Demonstrate, identify the requirements for managing inventory and supplies, and develop inventory and supply list
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