Nov 26, 2024  
2021-2022 Course Catalog 
    
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2021-2022 Course Catalog [ARCHIVED CATALOG]

Customer Experience Specialist (CXSCC)

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Award: Career Certificate
Pathway to Associate Degree: Business Administration (BSAAS)
Program Location:  Elkhorn valley Campus, Fort Omaha Campus, Elkhorn Valley Campus, Online

The role of a Customer Experience (CX) specialist is to deliver a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the buyer journey so that customers build brand loyalty, refer their friends, and leave positive customer reviews that help the business retain revenue and earn new customers.

Required Courses for Customer Experience Specialist Career Certificate (27.0 credit hrs.)

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