Mar 12, 2026  
2025 - 2026 Catalog 
    
2025 - 2026 Catalog
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INFO 1805 - A+ Certified Professional


4.5 Credits

Students gain a complete, step-by-step approach for learning the fundamentals of supporting and troubleshooting computer hardware and software. This course maps fully to CompTIA’s latest A+ 220-801 and 220-802 exam objectives.

Prerequisites: (1) Instructor approval

Lecture Hours: 4.5
Lab Hours: 0.0
Internship Hours: 0.0
Clinical or Practicum Hours: 0.0




Course Objectives
  1. Identify from a broad overview the various types of operating systems
  2. Understand the role of a PC Technician and what they do on the job
  3. Identify and troubleshoot the parts of the system components
  4. Identify, manage and troubleshoot peripheral devices
  5. Manage storage devices
  6. Identify, manage and troubleshoot networks
  7. Identify, manage and troubleshoot printing
  8. Identify, manage and troubleshoot mobile devices
  9. Identify what system management and system implementation entails
  10. Identify, manage and troubleshoot file management
  11. Identify, manage and troubleshoot security


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